Shipping policy
Shipping Policy
At GoldMiles, operated by GOLDMILES LLC, we are committed to providing clear shipping information and reliable order fulfillment for customers within the United States.
Shipping Availability
GoldMiles currently ships only to addresses within the United States.
Free Domestic Shipping
We offer free standard shipping on all eligible orders delivered within the United States.
Order Processing
Orders are typically processed within 1–2 business days.
Orders placed before 12:00 AM CST (Chicago Time) are generally processed the same or next business day.
Orders are processed Monday through Friday, excluding U.S. federal holidays.
Estimated Delivery Times
Transit Time: 4–5 business days.
Shipping Days: Monday through Friday.
Estimated Total Delivery Time: 5–7 business days, including processing.
Delivery estimates begin once your order has been processed and transferred to the shipping carrier. Actual delivery times may vary due to weather, carrier operations, holidays, or other unforeseen circumstances.
Shipping Carriers
Orders are shipped using trusted carriers such as USPS, UPS, or FedEx. The carrier is selected based on the destination, package size, and available service.
If an expedited shipping method is selected for a PO Box, we may use an alternative carrier capable of delivering to PO Box addresses.
Pre-Orders & Backordered Items
If an order contains both in-stock and pre-order or backordered products, the order may be shipped once all items become available.
If you would like available items shipped separately, we recommend placing separate orders. Additional shipping charges may apply.
Shipping Insurance
Eligible shipments are sent with shipping insurance when available.
Some shipments may require a signature upon delivery depending on the order value, destination, or carrier requirements.
If your shipment is lost or damaged during transit, please contact our customer support team as soon as possible so we can assist with the carrier's claims process.
Please report any shipping-related issues within three (3) business days after the carrier's recorded delivery date.
PO Box Deliveries
Some shipping services may not be available for PO Box addresses. When necessary, we may use an alternative carrier that can deliver to PO Boxes.
Incorrect Shipping Address
Please verify your shipping address before placing your order.
If an order must be reshipped because an incorrect shipping address was provided by the customer, additional shipping charges may apply.
Order Tracking
After your order has shipped, you will receive a shipping confirmation email containing your tracking number, when available.
You can track your shipment directly through the carrier's website.
Delivery Delays
While we strive to deliver all orders within the estimated delivery timeframe, shipping dates are estimates only and cannot be guaranteed. Delays caused by carriers, severe weather, natural disasters, holidays, or other events beyond our control may occur.
Why Shop With GoldMiles?
GoldMiles is committed to providing authentic products, secure checkout, transparent policies, and dependable customer service.
Every order is carefully prepared, securely packaged, and shipped through trusted U.S. carriers to provide a reliable shopping experience.
Contact Information
If you have any questions about shipping or delivery, please contact us.
GOLDMILES LLC
Email:
support@goldmilesllc.com
Phone:
+1 251-316-0236
Mailing Address:
GOLDMILES LLC
30 N Gould St STE
Sheridan, WY 82801
United States